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Cuddle + Kind

Baby Flamingo

$59

Only 5 pieces in stock!

Absolutely adorable and oh so collectible! Our collection of hand-knitted baby animals are the perfect way to start or grow your collection.

Every heirloom-quality baby animal is lovingly handcrafted from natural Peruvian cotton yarn, with carefully considered details. At just a little bigger than your hand, they’re the softest, most lovable companions we could imagine. You and your little one will love collecting them all!

1 doll provides 5 meals to children in North America and around the world (a Cuddle + Kind initiative that we proudly support).

  • Hand-knit with premium 100% cotton yarn
  • High stitch count for durability and softness
  • Stuffed with hypoallergenic polyfill to be the ideal cuddle weight
  • Safe + non-toxic: US + CE + Canadian safety standard certified
  • Every baby animal comes with a special booklet sharing Cuddle + Kinds mission to feed children in need
  • Every baby animal has a special ‘gives 5 meals’ tag on their hip to remind your little one of the impact they made
  • Baby animals are approximately 18cm in height
  • Handmade in Peru and Nepal using sustainable, fair trade practices

Every baby animal is handmade and will slightly vary. We hope that you will love your doll for the special characteristics that make it one-of-a-kind.

DELIVERED WITH CONFIDENCE

All of our orders are delivered with Australia Post including tracking with both a Standard and Express delivery option.

ORDER CONFIRMATION

After an order is placed, you will receive an order confirmation email that confirms we have received your order and payment. If you do not receive your order confirmation within a few minutes of placing your order, please Contact Us for help.


DELIVERY TIMEFRAMES

We ship our items from Melbourne in Victoria with the below estimated delivery timeframes:

Within Australia: 1-4 business days
International: 6-27 business days (depending on location)

 

As we use a third party courier, we’re unable to arrange delivery on a specific day or time.


DELIVERY DISPATCH & TRACKING

Your order will be dispatched within 1-3 business days from when your order was placed. Once dispatched, you will receive an email with your shipping tracking information which can be used to track the progress of your delivery.


ACCEPTING DELIVERY

To ensure your order arrives with you safely, a signature may be required to accept your delivery. If you miss your delivery, the courier will leave further delivery or collection instructions.

Bunnie Caddie is not liable for any loss or damage as a result of Authority To Leave arrangements, made between the customer and the courier to leave packages unattended.


RETURNED TO SENDER

For all items that are Returned To Sender due to incorrect or incomplete delivery information, or are unclaimed, we will make contact with you to confirm your preferred option.

Fees may apply, please refer to our Returns & Refunds Policy for more information.

WARRANTY, FAULTS & DEFECTS

If a product you have purchased from Bunnie Caddie is found to be faulty, damaged (excluding damage caused by misuse), wrongly described, or breaches a consumer guarantee, we will refund your money, exchange it, or, where possible, replace the faulty parts.

If a faulty product is required to be returned, we will pay for the return delivery fees or refund you for any fees incurred (for pre-arranged approved returns).

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.

 

Faulty Products On Delivery

If an item is delivered with missing parts, is faulty, defective, or has been damaged during delivery, please Contact Us as soon as possible.

 

12-Month Warranty

At Bunnie Caddie we want you to feel confident with your purchase, so all of our products come with a 12-Month Warranty for manufacturers' faults and defects (exclusions apply as per below).

 

Exclusions For Warranty

Our Warranty Policy does not cover:

  • Normal wear and tear.
  • Damage arising from improper assembly or modification.
  • Damage arising from abnormal use or abuse.
  • Damage, wear and tear as a result of improper or lack of maintenance and/or care.
  • Damage to external or product packaging only.
  • Insignificant minor variations in dimensions, colour, or finish.
  • Insignificant minor imperfections or superficial blemishes.

 

Warranty Claim Process

You will be required to provide proof of purchase and a description of the fault including supporting photos which will help us understand and resolve the issue as quickly as possible.

After reviewing and accepting the Warranty Claim, we will confirm the appropriate resolution which may include:

  • Sending the replacement parts
  • A mutually agreed partial refund
  • Returning the items for a replacement
  • Returning the items for a refund

To submit a Warranty Claim, please Contact Us

 

CHANGE OF MIND - Order Cancellations, Returns & Exchanges

At Bunnie Caddie, we understand that sometimes you may change your mind and want to cancel your order, return or exchange your items.

 

Order Cancellations

If your order has not been dispatched, it can be cancelled hassle-free and a full refund will be provided.

If the order has been dispatched, we are unable to cancel your order and this will need to be managed as a Change of Mind Return (as per below).

To cancel your order, please Contact Us and this will be responded to with priority.

 

Change of Mind Returns & Exchanges

We offer a 7-Day Change of Mind return or exchange effective from the day your order is delivered with the following conditions:

  • All requests must be submitted within 7 days of receiving your order.
  • Items returned must be unopened, unused and in original condition and packaging with all parts and accessories (a photo may be requested).
  • Excludes all Sale and Discounted Items.
  • Proof of purchase is required to confirm the original purchase which may include the order number, email address and/or customer details.
  • All returns need to be pre-arranged and approved before they are returned (unapproved returns will not be accepted).
  • All returns need to be sent by courier at your expense and cannot be dropped off directly at the warehouse.
  • Once the returned items have been received and inspected, and have met the above conditions, we will process your refund (or dispatch your exchange if arranged).
  • Refunds will be paid less the initial shipping fee (if applicable) and will be processed via your original payment method within 7 business days.

 

Return Delivery Address:

Bunnie Caddie

PO Box 1

Sandown Village, 3171

Australia

To request a Change of Mind Return or Exchange, please Contact Us

 

RETURNED TO SENDER

For all items that are Returned To Sender due to incorrect or incomplete delivery information, or are unclaimed, we will make contact with you to confirm your preferred option:

  1. Re-deliver your order which is subject to re-delivery fees
  2. Cancel and refund your order amount less the initial shipping fee

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