Shipping Policy

DELIVERED WITH CONFIDENCE

To ensure orders are delivered to our customers as fast and safely as possible, we offer an Express Shipping option that includes tracking.

ORDER CONFIRMATION

After an order is placed, you will receive an order confirmation email that confirms we have received your order and payment. If you do not receive your order confirmation within a few minutes of placing your order, please Contact Us for help.


DELIVERY TIMEFRAMES

We ship our items from Melbourne in Victoria with the below estimated delivery timeframes:

Within Australia: 1-4 business days
International: 6-27 business days (depending on location)

 

As we use a third party courier, we’re unable to arrange delivery on a specific day or time.


DELIVERY DISPATCH & TRACKING

Your order will be dispatched within 1-3 business days from when your order was placed. Once dispatched, you will receive an email with your shipping tracking information which can be used to track the progress of your delivery.


ACCEPTING DELIVERY

To ensure your order arrives with you safely, a signature may be required to accept your delivery. If you miss your delivery, the courier will leave further delivery or collection instructions.

Bunnie Caddie is not liable for any loss or damage as a result of Authority To Leave arrangements, made between the customer and the courier to leave packages unattended.


RETURNED TO SENDER

For all items that are Returned To Sender due to incorrect or incomplete delivery information, or are unclaimed, we will make contact with you to confirm your preferred option.

Fees may apply, please refer to our Returns & Refunds Policy for more information.