Shipping

Do you ship overseas?

We sure do ! We ship world wide 

How long will it take to get my order?

It depends on where you need the product shipped to.

Please allow 4-5 business days to ship after your order is confirmed. Delivery can take from 2 to 14 days once it has been shipped.

Delivery details will be provided in your confirmation email.

As it is a tricky time during the Pandemic there may be delays from time to time and we will do our best to let you know ahead of time. 

What if I haven't received my order?

If you are experiencing a delay in the delivery please contact us.

If your package has been unclaimed it will be sent back to us. We will contact you in order to determine if the order should be reshipped or refunded.

If the buyer does not come back to us within 31 days, the order will no longer be able to be reshipped or refunded.

Product

Can I get my product personalized?

At this stage we do not make custom orders, but watch this space 

How do I take care of my Bunnie Caddie ?

We ship our Bunnie Caddie's flat packed and as such they will be folded upon arrival for set up once they land with you.

Simply clean any dust or lint off with a clothes brush and a damp cloth if there are any harder to remove marks. 

Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth.

Do not carry heavy products that may affect the shape of the bag.

Clean with a soft, dry cloth

What if a Bunnie Caddie Product is out of stock?

If a product is out of stock we are working to have it back in stock as soon as possible.

Order

Can I change my order?

Once an order is confirmed it cannot be changed.

Can I cancel my order?

Once an order is confirmed it cannot be cancelled.

How do I track my order?

Once your order is processed, we  will send you a tracking number via email. You can follow the delivery of your Bunnie Caddie at any time.

Other

Any questions?

For any other questions, you can contact us at info@bunniecaddie.com 

We will be happy to assist you.